A smart platform for citizens to submit and track service complaints with ease.

Report Complaints. Get Answers.

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Fast & Simple

Easy Complaint Submission

Report any issue in just a few steps — no emails, no complications.

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Real-Time Tracking

Live Status Updates

Stay informed with instant notifications as your complaint is handled.

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Admin Follow-up

Human-Powered Response

Local admins review, act, and update your complaint directly.

Be the Voice of Your Neighborhood

Every complaint matters. Help improve public services with just one click

10x

Solving complaints efficiently

Protect the neighborhoods

Managing Your Complaints Doesn’t Have to Be Hard

Improve the Services And Day To Day Operations

Live Demo

Product Features

Alot of Amazing Features

Smart Complaint Management Built for Communities

Our app allows citizens to easily report complaints, direct them to the appropriate departments, and monitor their status in real-time. Each complaint follows a clear process from submission to resolution, with admins reviewing, assigning, and updating as needed. Admins can also add comments, images, and urgency levels, or transfer complaints through a centralized dashboard.

Powerful Dashboard with Role-Based Access Control

The system provides a powerful dashboard where each admin has specific permissions based on their assigned neighborhoods, sectors, and complaint categories.
The Super Admin can define these roles, monitor all activities, soft-delete complaints, and manage categories, locations, and other admins.